Store Policy

TERMS AND CONDITIONS OF SALE

The Customer agrees to be bound by this Sale Agreement and accepts its terms and conditions. For more detail, please review our terms of service in our Terms of Service page.

This Sale Agreement is a legal contract between the Customer and website of Duplicator Depot (the “Site”). Throughout the Site, the terms “we”, “us” and “our” refer to Duplicator Depot. The Customer accepts this Sale Agreement by making a purchase, placing an order, or otherwise shopping on the Site. The terms and conditions of this Sale Agreement are subject to change without prior notice, except that the terms and conditions posted on the Site at the time the Customer initially places or modifies an order will govern the order in question.

In the event of any conflict between the terms and conditions stated on your purchase order and this Sale Agreement or any terms and conditions on our invoice, you agree that the provisions of this Sale Agreement and our invoice shall control.

ORDERS

Orders are not binding upon DuplicatorDepot until accepted and confirmed by DuplicatorDepot. Once an order has been placed and accepted by DuplicatorDepot, the order is not cancelable unless the shipment is unavoidably delayed. The order can be cancelled only on the following condition:

- Penalty of $15.00 or 4% of the total invoice amount, whichever greater

- We cancel the order due to inability to ship the goods greater

PAYMENT

We accept payment cards in the form of Visa, Master Card, American Express, Discover, and Diner's Club. We do not accept online COD, cashier’s checks, money orders, or credit cards issued by any financial institutions outside the United States. Wire transfer payments are accepted but shipment of good will be made after clearance of wire transfer payment. For all other payment methods or inquiries, please contact us by phone or e-mail.

TAXES

The Customer is responsible for sales and all other taxes associated with the order.

TECHNICAL SUPPORT

Our Technical Support will do its best to answer all pre-sales and post-sales questions.

Due to the variety of products, brands, manufacturers, technical specifications and standards, we do not guarantee the support and advice provided by our staffs will work in all cases. We recommend you to find assistance from the manufacturer's technical support.

RETURNS & REFUNDS

For details on returns and refunds, please review our Return Policy page.

GOVERNING LAW

This Agreement and any sales hereunder shall be governed by the laws of the state of California, without regard to conflicts of laws rules. The customer consents to the jurisdiction of the federal or state courts located in Los Angeles County, California for purposes of any suit, action or proceeding arising out of this Sale Agreement.

TITLE

Title to goods herein being purchased is retained by the seller until goods are paid for in full by the purchaser. Loss and damage that occurs during shipping by a carrier selected by us is our responsibility. Loss or damage that occurs during shipping by a carrier selected by customer is customer's responsibility.

GENERAL LEGAL DISCLAIMER

We hereby expressly disclaims all warranties either expressed, or implied, including, but not limited to, any warranty of merchantability or fitness for a particular purpose. This disclaimer by the Site in no way affects the terms of the manufacturer's warranty, if any.